Frequently Asked Questions (FAQ)
Car Rentals in Israel & Palestine (West Bank)
We have compiled a list of most frequently asked questions around car rental for tourists in Israel and Palestine. We hope to have answered many of the common misconceptions and concerns, but if you still have questions, please free to contact us.
What cars do you offer?
What cars do you offer?
A: We offer Israeli-license plates car rentals jerusalem with with valid insurance in Israel & Palestinian Territories A,B, and C of the West Bank. Different sizes and types available including compact, medium-size, family van as well as SUVs.
Where are these cars available for pickup?
Where are these best cars available for pickup?
A: These cars available for pickup form multiple parking locations in Jerusalem. Depending on the car and date, our team will advise about the exact pickup address upon confirming your booking.
Can I drive the car in Israel?
Can I drive the car in Israel?
A: Yes. as Israeli license-plate cars, it is naturally permitted to drive them anywhere in Israel with full insurance. In addition, the cars have also extended insurance that covers use of the car rental jerusalem israel also in Palestinian Territories A,B, and C of the West Bank.
Can I drive an Israeli car in and out of the West Bank?
Can I drive an Israeli car into the West Bank?
A: Opposite to a common misconception, Non-Israeli citizens (Tourists, Foreign Expats, and Palestinian residents of Israel) are permitted to drive Israeli cars into Palestinian Territories A,B, and C of the West Bank.
Does the car's insurance cover Israel & west bank palestine?
Does the car's insurance cover Israel & Palestine?
A: Yes, the rental cars offered have double insurance valid inside Israel, as well as Palestinian Territories A,B, C of the West Bank.
How is your service different from other car rental agencies?
How is your service different from other car rental agencies?
A: Most local and international car rental agencies in Israel offer cars with limited insurance that does not cover entry to Palestinian Territories. As far as we know, we are the only such car rental booking service available in the region.
Do I have to pay extra for the double insurance?
Do I have to pay extra for the double insurance?
A: For convenience, we've included all insurances and any applicable taxes in the daily rate at a competitive price. No hidden fees.
Where do I drop-off the car?
Where do I drop-off the car?
A: The daily rate includes free pickup and drop-off in Jerusalem. Based on your car and date of booking, our team will advise about the exact parking location to pickup/drop-off the car. Additionally, drop-off at Ben Gurion Airport is possible at an additional fee, and can be ordered in the online booking form.
How can I book a car?
What are your payment terms?
A: An online deposit of 20% is required to reserve and confirm your reservation. The remaining balance is due upon picking up the chosen car rental
and signing the contract.
What should I bring at car pickup?
Q: What should I bring at car pickup?
A: A valid foreign passport, visa permit, international driving license as well as a credit card must be presented at delivery.
What is the cancellation policy?
What is the cancellation policy?
A: The deposit is non-refundable. Cancellation is free of charge up to 5 days before the booking date.
Still got questions?
We are happy to answer your questions and inquiries via WhatsApp, Email or Live Chat
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